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Motor Codes Customer Satisfaction Rating

 

 

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Customer feedback is essential in helping us to continue to provide high levels of service! We subscribe to the Motor Industry Service and Repair Code of Practice and finished Midlands Regional Runner Up 2010 and in the UK Top 50 Garages for 2011, 2012 & 2013.

Customer Service Statement 
We pride ourselves in providing excellent customer care and do whatever is reasonably possible to resolve an issue. Our Customer Service Team can be contacted on 01568 612436, Monday to Friday, 8:30am to 5.30pm. If you have a specific issue, please don't hesitate to speak to Tim Benson, who is one of our Directors.  

We abide by the Motor Industry Service and Repair Code of Practice which can be found on The Motor Ombudsman Website at www.TheMotorOmbudsman.org.

In the unlikely situation that an issue is not resolved to your satisfaction, The Motor Ombudsman will offer free impartial information and if appropriate an alternative dispute resolution process.

For further information you can visit The Motor Ombudsman website at www.TheMotorOmbudsman.org or call their Information Line on 0843 910 9000. Calls are charged at 7p per minute plus your phone operator’s connection charge.